FAQS

Order Status:

How can I check the status of my order?

Once your order is placed, you'll receive an order receipt. When your order ships, we'll send you a tracking number via email. To track your order, visit our 'Track Your Order' page.

Returns and Satisfaction:

What is your return policy?

We offer a hassle-free return policy. If you're unsatisfied for any reason, you can return items within 30 days of receipt for a full refund. Visit our Return & Refund Policy page for details

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What if my item arrives damaged?

We apologize for any inconvenience. Please contact us within 30 days of receiving your product, and we'll arrange a return or replacement.

Contacting Us:

How can I get in touch with your customer service team?

You can reach us through our contact form or by email. We're here to assist you with any questions or concerns you may have.

Ordering Process:

How do I place an order on your website?

Follow these simple steps:

1. Browse our collection of socks and underwear.
2. Select your desired items, size, color, and quantity, then add them to your cart.
3. Review your cart and make any necessary adjustments.
4. Proceed to checkout, provide shipping details, and select a shipping method.

Complete your purchase by clicking "Place Order." You'll receive a confirmation email shortly afterward.

General Queries:

Do you offer assistance during the ordering process?

Absolutely! If you need any help or have questions while ordering, don't hesitate to reach out to our customer service team.

Contact Us: For privacy inquiries or to exercise your rights, contact us at:

Business address: 747a Aylestone Road, Leicester, Leicestershire, LE2 8TG, United Kingdom

Contact Email: info@dashmen.co.uk